Bharathi brings over a decade of professional experience to her role as a Machine Learning Engineering Manager at Freshworks. She leads a team that is pivotal in delivering AI functionalities within the Freshworks CRM product, focusing on conceptualizing new AI/ML/Data Science solutions and transitioning them to scalable production environments. Bharathi's work addresses the unique challenges at the intersection of machine learning, data science, and systems engineering, fostering advancements across these domains. Her career has spanned significant contributions in machine learning, AI, data science, network security, and service-oriented architecture, illustrating a commitment to driving progress and overcoming the complex challenges inherent to integrating AI technologies in business solutions.