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Cybersecurity Lead, PwC
Freshworks has emerged as a luminary, especially in the Indian tech landscape. Since its inception in 2010, leading up to its dazzling U.S. IPO, Freshworks' trajectory has been a masterclass in tech evolution. Yet, the unsung hero of this tale is the engineering prowess that propelled it. Rajeev Purohit, in a recent discourse at Great International Developer Summit delves deep into this core element.
Freshworks: The Dawn of a Tech Behemoth
A brainchild of Girish Mathrubootham, Freshworks spotted a whopping $120 billion market goldmine back in 2010. What began as a singular venture with Freshdesk soon branched out, giving birth to innovations like Freshchat, Fresh Contact Center, and Fresh CRM. Fast forward to today, and the company boasts a staggering revenue of over $500 million, a 35% YoY growth, and a clientele of 58,000.
“Freshworks was one of the first companies from India, a SaaS company, that went across and did an IPO in the U.S. A huge success story not just for Freshworks but also for the Indian community of technologists"
Tracing the Engineering Odyssey
Freshworks' engineering saga can be segmented into three pivotal epochs:
The Renaissance of the Engineer
Purohit eloquently charted the engineer's metamorphosis across these paths:
Decoding the Freshworks Phenomenon
Purohit's revelations about Freshworks' ascendancy offer a treasure trove of insights.
“You learn, you adapt, and you evolve. The first phase is always about you have an idea, you are hitting it. As an engineer, you will learn how the business works, what the customers are expecting from us"
In essence, Freshworks' ascent to a $500 million tech giant isn't solely about strategic acumen or seizing market gaps. It's a symphony of engineering brilliance, adaptability, and an unwavering quest for perfection. Rajeev Purohit's revelations underscore the transformative power of engineering in charting a firm's legacy.
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Banner Image Credits: Rajeev Purhit at Great International Developer Summit
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